Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 13, Thursday 18 and Saturday 20 August -  more information.

Due to strike action by the ASLEF union, there will be no CrossCountry services running on Saturday 13 August - more information

Deansgate Train Station

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Deansgate Train Station

Address

Deansgate Station
Whitworth Street West
Deansgate
Manchester
M3 4LG
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A phone box is available. Phone box
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office information

Next to ticket office

Accepts cards only

Ticket office opening hours Saturday: 06:20 to 23:40 Sunday: 08:10 to 23:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

 Pick Up / Drop Off at bus stops on Whitworth St.

Information Systems
  • Departure screens
  • Announcements

Passenger services +

Service Information
Deansgate station customer services 08002006060
Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 22:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 08002006060

First class information +

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information no, platforms have full canopies
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Toilets information A key is available from the Booking Office upon request.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 24 Hours a Day
Helpline contact details 0800 138 5560 text relay 18001 0800 138 5560

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are not available.
Staff help
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station
  • Category A Station
  • Please note there are no tactile pavings at this station

From Whitworth Street, up a ramp (43 paces, 1:25 slope) and level access through the entrance into the foyer. Or from the junction of Chester Road, Whitworth Street and Deansgate, level access through the entrance, along the corridor and up 21 steps into the foyer. Then, to Manchester: Past the ticket office, via the lift in the foyer. Or up a ramp (34 paces), up 17 steps onto the platform. To Bolton, Warrington and Wigan : Via the lift in the foyer or along the subway (26 paces), up a ramp (32 paces) and up 18 steps onto the platform. Level access to Manchester platform also via overbridge from Metrolink G-Mex Metrolink stop.

Lift available first to last train, currently 06:20 - 23:40 Monday to Saturday. 08:10 - 23:30 Sunday.

To find our more about travelling around this station, please see the 360 map click here

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

No designated area is provided. Street set down only available.

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.

Car parking +

Car parking
Car parking available A car park is not available.

Bus connections +

Bus services available Bus services are available.
Bus services information Free Metro shuttle bus link from station front serving Manchester City centre including Victoria Station On both sides of Whitworth Street, Deansgate and Chester Road for buses to Piccadilly Gardens, Altrincham or Sale. Contact Busline 0871 200 2233

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 6
Sheltered No
CCTV Yes
Storage location Outside the station

Other transport links +

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

No, www.traintaxi.co.uk

Airport available Airport information is not available.
Port available Port information is available.

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