You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Email me when tickets become available
Going departing after
Facility | Information |
---|---|
Ticket office opening hours |
![]() |
Self service ticket machines |
![]() |
Collection of pre-purchased tickets |
![]() |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV |
![]() |
Rail Replacement Service | Rail replacement bus services pick up and drop off at the bus stop on Derby Road (as indicated by the Rail Replacement Bus Stop signs), in between the station entrance and the Station Hotel on Foxhall Road. |
Information Systems |
|
Service | Information |
---|---|
Derby Road (Ipswich) station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|
Left luggage |
![]() |
Lost property |
![]() |
Lost property contact details |
URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property |
Facility | Information |
---|---|
Lounge |
![]() |
Lounge opening hours |
![]() |
Facility | Information |
---|---|
Seating area |
![]() |
Waiting rooms |
![]() |
Trolleys |
![]() |
Refreshment facilities |
![]() |
Toilets |
![]() |
Baby changing |
![]() |
Pay phone |
![]() |
Public Wi-Fi |
![]() |
Post box |
![]() |
Tourist information office |
![]() |
Cashpoint |
![]() |
Bureau de change |
![]() |
Shops |
![]() |
Showers |
![]() |
Facility | Information |
---|---|
Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
Helpline contact details | 0800 028 28 78 |
Customer help points available |
![]() |
Customer help points information | Help points can be found at the following location(s):
|
Staff help |
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform. |
Staff help opening times | |
Accessible ticket machines |
![]() |
Accessible ticket office counter |
![]() |
Induction loop |
![]() |
Ramp for train access |
![]() |
Accessible taxis |
Details of nearest taxis are shown on station information poster |
Accessible public pay phones |
![]() |
National key toilets |
![]() |
Step free access coverage |
Whole Station
This station has step free access for each platform from the roadside. Step free access between the platforms is via the road bridge and there is approximately 100 metres between the two entrances. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
Impaired mobility set down |
![]() |
Disabled parking |
![]() |
Wheelchairs |
![]() |
Ticket gates |
![]() |
Car parking | |
---|---|
Car parking available | ![]() |
Bus services available |
![]() |
Cycle storage available |
![]() |
Storage type | Stands |
Spaces | 6 |
Sheltered | No |
CCTV | No |
Storage location | There is one cycle stand on Platform 1 (for trains towards Ipswich), just along from the waiting shelter. There are also two cycle stands on Platform 2 (for trains towards Felixstowe), located in between the ramp/steps that lead to/from the platform and the former station buildings. |
Transport | Information |
---|---|
Taxi rank available |
![]() |
Airport available |
![]() |
Port available |
![]() |