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Facility | Information |
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Ticket office information | Outside the entrance to the ticket office |
Ticket office opening hours | Monday to Friday: 05:50 to 18:15 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Station forecourt, off Weymouth Avenue |
Information Systems |
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Service | Information |
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Dorchester South station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
In the booking hall. Area is heated and seating complies with Code of Practice. |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | The toilets are located on Platform 1. Separate Male toilet facilities. Female and Accessible toilet is combined. Accessible toilets are located in the booking hall on platform 1. The toilets are open: Monday to Friday - 05:50 to 18:15 |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
Helpline contact details | 0800 5282100 |
Customer help points available |
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Customer help points information | Customer Help points are located on every platform |
Staff help | |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Step-free category B2 Station. Some step-free access to all platforms - please check details - Ramp to Platform 1 at approx 1:14 gradient (to London) via Booking Hall, or level via car park (1 step via side gate next to Booking Hall when closed). Ramp at approx 1:20 to Platform 2 (to Weymouth) from separate entrance. Interchange via street over 1km so no reasonable step-free access between platforms. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Spaces | 47 |
Opening times |
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Charges |
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Contact details |
Weekend tickets available after 1200 Fridays £6.00 |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Lockers, Wheel Racks |
Spaces | 12 |
Sheltered | No |
CCTV | No |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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