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Going departing after
|Ticket office information||
On Platform 1.
|Ticket office opening hours||Monday to Friday: 05:35 to 00:05 Saturday: 06:20 to 00:05 Sunday: 09:20 to 23:50|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Rail replacement bus services depart from the front of the station on Station Approach Road.
|Dorridge station customer services||
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||The waiting room on platform 1 is open 0600 - 1700 seven days a week. The waiting room in the booking office is open whenever the booking office is open. The waiting room on Platforms 3 / 4 is currently closed for refurbishment.|
|Toilets information||Accessible toilets on platforms 1|
Find WiFi Hotspots around Dorridge station
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||0800 0924260|
|Customer help points available|
|Customer help points information|
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
|Staff help opening times||Monday to Friday: 05:35 to 00:09 Saturday: 06:20 to 00:08 Sunday: 09:20 to 23:51|
|Accessible ticket machines|
|Accessible ticket machines information||
On Platform One (London direction).
|Accessible ticket office counter|
|Accessible ticket office counter information||
|Ramp for train access|
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
|Accessible public pay phones||
|National key toilets|
|Step free access coverage||
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
|Impaired mobility set down|
Marked taxi stopping bay
|'Long Stay' car park (behind petrol station)|
|Operator||Solihull Metropolitan Bourough Council|
0121 704 6111
The requirement to pay for parking in this car park has been suspended until 1st September 2022.
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Stands, Lockers|
|Storage location||next to the waiting room on Platform 1|
|Taxi rank available|