Dovercourt Train Station
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Your journey
Going departing after
Dovercourt Train Station
Address
Dovercourt StationKingsway
Harwich
Essex
CO12 3AG Get directions in Google Maps
Station overview
Ticket machine
Wi-Fi
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours |
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| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus services pick up and drop off outside the front of the station. |
| Information Systems |
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| Service | Information |
|---|---|
| Dovercourt station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
Find WiFi Hotspots around Dovercourt station
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
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| Customer help points information | Help points can be found at the following location(s):
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| Staff help |
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station has step free access to the single platform for trains towards both Harwich Town and Manningtree. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Operator | National Car Parks Ltd |
| Spaces | 22 |
| Opening times |
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| Charges |
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| Contact details | 0345 050 7080 |
| Bus services available |
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| Cycle storage available |
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| Storage type | Stands |
| Spaces | 10 |
| Sheltered | No |
| CCTV | No |
| Storage location | There are five cycle stands located in between the station car park and the former station building, adjacent to the platform. |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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