Droitwich Spa Train Station
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Droitwich Spa Train Station
AddressDroitwich Spa Station
off Union Lane
WR9 9BD Get directions in Google Maps
|Ticket office information||
A Ticket Vending Machine is located on Platform One.
|Ticket office opening hours||Saturday: 08:00 to 15:00 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||In the event of engineering the bus/coach will collect from: Bus stops on Ombersley Way, near to junction with Union Lane|
|Droitwich Spa station customer services||
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Droitwich Spa is accredited by the Secure Station Scheme**
|Lounge opening hours|
The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 0248998|
|Customer help points available|
|Customer help points information||
On both platforms
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|Staff help opening times||Saturday: 08:00 to 15:00 Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket machines information||
A Ticket Vending Machine is available on Platform One.
|Accessible ticket office counter|
|Accessible ticket office counter information||
|Ramp for train access|
Accessible taxis are not available
|Accessible public pay phones||
Public telephones are not accessible
|National key toilets|
|Step free access coverage||
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
|Impaired mobility set down|
Pick-up in car park
|Station Car Park|
|Third-party car park|
Charging starts from 1 September 2019
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|
|Taxi rank information||
Blue Door 01905 794185 NY 01905 795979