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Droitwich Spa Train Station

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Droitwich Spa Train Station

Address

Droitwich Spa Station
off Union Lane
Droitwich Spa
Worcestershire
WR9 9BD
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Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office information

A Ticket Vending Machine is located on Platform One.

Ticket office opening hours Saturday: 08:00 to 15:00 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service In the event of engineering the bus/coach will collect from: Bus stops on Ombersley Way, near to junction with Union Lane
Information Systems
  • Departure screens
  • Announcements
Service Information
Droitwich Spa station customer services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Droitwich Spa is accredited by the Secure Station Scheme**

 

Left luggage Left luggage is not available.
Lost property Lost property is not available at the station.
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Toilets information
The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.

Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 24 Hours a Day
Helpline contact details 0800 0248998

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

On both platforms

Staff help Staff help is available.

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Staff help opening times Saturday: 08:00 to 15:00 Sunday: Closed
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

A Ticket Vending Machine is available on Platform One.

Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information

None

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Accessible taxis are not available

Accessible public pay phones

Public telephones are not accessible

National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

Pick-up in car park

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator SABA UK
Spaces 45
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Third-party car park
Operator Network Rail
Spaces 40
Charges
  • Off peak: £2.10
  • Per hour: N/A
  • Daily: £3.00
  • Weekly: £11.50
  • Monthly: £36.00
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: £290.00
Contact details

Charging starts from 1 September 2019 

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 48
Sheltered No
CCTV Yes
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Blue Door 01905 794185 NY 01905 795979

Airport available Airport information is not available.
Port available Port information is available.

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