Dudley Port Train Station
Dudley Port Train Station
Address
Dudley Port StationStation Drive
off Dudley Port
Dudley
West Midlands
DY4 8UB Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 06:15 to 20:00
Saturday: 07:00 to 20:00
Sunday: 09:00 to 17:00
None |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail replacement vehicles will operate from the bus stops on A461. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
| Information Systems |
|
| Service | Information |
|---|---|
| Dudley Port Station customer services |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Dudley Port is accredited by the Secure Station Scheme** |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday:24 Hours a Day
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 0248998 |
| Customer help points |
On both platforms |
| Staff help |
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
| Staff help opening times | Monday to Friday: 06:15 to 20:00 Saturday: 07:00 to 20:00 Sunday: 09:00 to 17:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
No
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Impaired mobility set down |
|
| Disabled parking |
Pick-up in car park |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | Transport for West Midlands |
| Spaces | 36 |
| Opening times |
|
| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 2 |
| Sheltered | No |
| CCTV | True |
| County | Phone 0121 502 6565 |
| Five Star - Wheelchair friendly | Phone 01384 232323 |
Further information
Tipton 0121 557 1213 Dudley Port 0121 557 5757
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
|