East Croydon Train Station
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East Croydon Train Station
AddressEast Croydon Station
CR0 1LF Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Get Oyster card here|
|Top up Oyster pay as you go here|
|Use Oyster pay as you go here|
|Oyster information||Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.|
|London Fare Zone||Zone 5|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Rail replacement buses pick up / drop off at the bus stop on Dingwall Road.
|East Croydon station customer services|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||There are heated waiting rooms and covered waiting areas on each platform available 24 hours.|
|Public Wi-Fi||Wifi information at this station|
|Tourist information office|
|Cashpoint information||Located outside the station|
|Bureau de change|
|Shops information||Shoe repairer Wide range of shops Off Licence Passport Photo Booth|
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:Monday to Sunday: 24 Hours a Day
|Helpline contact details||If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018|
|Customer help points available|
|Staff help||A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.|
|Staff help opening times||Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket machines information||All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Whole Station This is a Category A station: This station has step-free access to all platforms. Lifts to overbridge from all platforms and side entrance. Long steep ramps to platforms from main entrance. (over 1:10 gradient).
Assistance Meeting Point is the Information Point on station concourse.
|Impaired mobility set down|
|Disabled parking||Located at the east side of the station|
|Car parking available|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here.|
|Cycle storage available|
|Storage location||Station front, opposite Platform 6|
|Taxi rank available|
|Taxi rank information||YES|