East Malling Train Station
East Malling Train Station
Address
East Malling StationHigh Street
East Malling
Kent
ME19 6AJ Get directions in Google Maps
Station overview
Facility | Information |
---|---|
Ticket office opening hours |
Unstaffed station |
Self service ticket machines | |
Collection of pre-purchased tickets | |
Get Oyster card here | |
Top up Oyster pay as you go here | |
Use Oyster pay as you go here |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV | |
Rail Replacement Service |
New Road, bus stop outside the pub. (what 3 words: redeemed.palaces.select) Please note a mini bus will run between East Malling and West Malling |
Information Systems |
|
Service | Information |
---|---|
East Malling Station customer services |
0345 322 7021 |
Left luggage | |
Left luggage contact details | |
Lost property | |
Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
Facility | Information |
---|---|
Lounge | |
Lounge opening hours |
Facility | Information |
---|---|
Seating area | |
Waiting rooms | |
Trolleys | |
Refreshment facilities | |
Toilets | |
Baby changing | |
Pay phone | |
Public Wi-Fi | |
Post box | |
Tourist information office | |
Cashpoint | |
Bureau de change | |
Shops | |
Showers |
Facility | Information |
---|---|
Helpline information |
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
Customer help points |
By steps |
Staff help | |
Staff help opening times | Monday to Sunday: No |
Accessible ticket machines |
by entrance to platform 1 |
Accessible ticket office counter | |
Induction loop | |
Ramp for train access | |
Accessible taxis | |
Accessible public pay phones | |
National key toilets | |
Step free access coverage |
No
Category C. This station does not have step free access. Steps to all platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains. |
Impaired mobility set down | |
Disabled parking | |
Wheelchairs | |
Ticket gates |
Car parking | |
---|---|
Car parking available |
Bus services available | |
Bus services information |
Information to plan your onward journey is available in a printable formatĀ here |
Cycle storage available | |
Sheltered | No |
Transport | Information |
---|---|
Taxi rank available | |
Airport available | |
Port available |