Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

East Midlands Parkway Train Station

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East Midlands Parkway Train Station

Address

East Midlands Parkway Station
Station Approach Road
off A453, Remembrance Way
near Ratcliffe-on-Soar
Nottinghamshire
NG11 0EE
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office information

On the station concourse

Ticket office opening hours Saturday: 06:00 to 19:30 Sunday: 07:30 to 19:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Directly outside the front of the station

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
East Midlands Parkway station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Lost property Lost property is not available at the station.
Facility Information
Lounge

Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.

Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

Accessible seating available on all platforms.  A heated waiting room with accessible seating is available on Platform 1.

Closed until further notice
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Cafe and vending machine.
Toilets Toilets are available.
Toilets information

The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are: 

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30
Sunday 07:30 : 19:30

Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details 08000 11 33 23

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.

0400-0205 Monday-Friday

0500-0030 Saturday

0645-0105 Sunday

Staff help opening times Saturday: 05:00 to 00:30 Sunday: 06:45 to 01:05
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

Category A station.  This station has step free access to all platforms. This station has tactile paving at the edge of all platforms. 

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator East Midlands Railway
Spaces 885
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £4.00
  • Per hour: N/A
  • Daily: £8.00
  • Weekly: £24.00
  • Monthly: £80.00
  • Three monthly: £216.00
  • Six monthly: N/A
  • Annual: £800.00
Contact details 03457 125 678

£2.00 Evening Car park fares are available from 1800 - 0230.

 

This car park has Secure Station Accreditation.

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 20
Sheltered Yes
CCTV Yes
Storage location At the front of the station
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

A J CARS 01509 279 279

Airport available Airport information is not available.
Port available Port information is available.

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