Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||
On the station concourse
|Ticket office opening hours||Saturday: 06:00 to 19:30 Sunday: 07:30 to 19:30|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Directly outside the front of the station
|East Midlands Parkway station customer services|
Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.
|Lounge opening hours|
|Waiting room information||
Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1.Closed until further notice
|Refreshment facilities information||Cafe and vending machine.|
The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08000 11 33 23|
|Customer help points available|
|Staff help opening times||Saturday: 05:00 to 00:30 Sunday: 06:45 to 01:05|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.
|Impaired mobility set down|
|Station Car Park|
|Operator||East Midlands Railway|
03457 125 678
£2.00 Evening Car park fares are available from 1800 - 0230.
This car park has Secure Station Accreditation.
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage location||At the front of the station|
|Taxi rank available|
|Taxi rank information||
A J CARS 01509 279 279