Eastbourne Train Station
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Eastbourne Train Station
BN21 3QJ Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 06:00 to 21:15 Saturday: 05:50 to 21:15 Sunday: 06:40 to 21:15|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.|
|Eastbourne station customer services|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||There is a heated waiting area on the concourse and waiting areas on platform 1 and 2.Waiting area may only be available during staffed hours at some locations.|
|Public Wi-Fi||Wifi information at this station|
|Tourist information office|
|Cashpoint information||Located on concourse|
|Bureau de change|
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:Monday to Sunday: 24 Hours a Day
|Helpline contact details||If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018|
|Customer help points available|
|Staff help||A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.|
|Staff help opening times||Monday to Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket machines information||All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Whole Station This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is on the concourse.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
|Impaired mobility set down|
|Disabled parking||Located at both sides of the station|
|Station Car Park|
|Operator||APCOA Parking UK|
|Contact details||01895 262122|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here.|
|Cycle storage available|
|Storage location||Stands at the front of the station and sheltered stands near the car park|
|Taxi rank available|
|Taxi rank information||YES|