Ebbsfleet International Train Station
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Your journey
Going departing after
Ebbsfleet International Train Station
Address
Ebbsfleet International StationInternational Way
Ebbsfleet Valley
Kent
DA10 1EB Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Toilets
Time
Destination
Platform
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains |
| Ticket office opening hours | Monday to Friday: 05:35 to 22:00 Saturday: 05:35 to 22:00 Sunday: 09:20 to 17:40 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Coach bays on the station forecourt. |
| Information Systems |
|
| Service | Information |
|---|---|
| Ebbsfleet International station customer services | 0345 322 7021 |
| Left luggage |
|
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
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| Waiting room information | The shelters are on the platforms and have heatingOnly available when staff present |
| Trolleys |
|
| Refreshment facilities |
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| Refreshment facilities information | coffee shop |
| Toilets |
|
| Toilets information | Booking Hall - Available during staffing hours |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
|
| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | M&S |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket machines information | booking hall |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | There are standing height and wheelchair height ticket counters available. |
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage | No Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms. |
| Impaired mobility set down |
|
| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park - A, B C & D | |
|---|---|
| Operator | HS1 |
| Spaces | 4945 |
| Charges |
|
| Contact details | 0207 431 4001 |
| Station Car Park - Premium | |
|---|---|
| Operator | HS1 |
| Spaces | 280 |
| Charges |
|
| Contact details | |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 44 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | On the approach to the station from the main car parks |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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