Ebbsfleet International Train Station
Ebbsfleet International Train Station
Address
Ebbsfleet International StationInternational Way
Ebbsfleet Valley
Kent
DA10 1EB Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 05:35 to 22:00
Saturday: 05:35 to 22:00
Sunday: 09:20 to 17:40
Assistance available from station staff from first service until last train. |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda) |
| Information Systems |
|
| Service | Information |
|---|---|
| Ebbsfleet International Station customer services |
0345 322 7021 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
coffee shop |
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
M&S |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points |
On platform |
| Staff help |
|
| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
booking hall |
| Accessible ticket office counter |
There are standing height and wheelchair height ticket counters available. |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Partial Station
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park - A, B C & D | |
|---|---|
| Operator | HS1 |
| Spaces | 4945 |
| Contact details | 0207 431 4001 https://www.nationalrail.co.uk/ |
| Station Car Park - Premium | |
|---|---|
| Operator | HS1 |
| Spaces | 280 |
| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 44 |
| Sheltered | Yes |
| Storage location | On the approach to the station from the main car parks |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Airport available |
|
| Port available |
|