Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Edinburgh Gateway Train Station

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Edinburgh Gateway Train Station

Address

Edinburgh Gateway Station
1 Myreton Drive
Gogar
Lothian
EH12 9GF
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office information

On platform 2

Ticket office opening hours Saturday: 06:10 to 00:10 Sunday: 08:40 to 00:10
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Buses pick up/drop off from the bus stops outside the station

Information Systems
  • Announcements
  • Arrival screens

Passenger services +

Service Information
Edinburgh Gateway station customer services

customer.relations@scotrail.co.uk

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 21:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03301 092 833

First class information +

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Toilets information The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.
Staff help opening times Saturday: 06:10 to 00:10 Sunday: 08:10 to 00:10
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Accessible ticket office counter information

Static low counter

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

Blue Badge parking bays: 4

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

4 Blue Badge holder spaces, pick-up and drop-off

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information

Ticket gates to all platforms 

Car parking +

Car parking
Car parking available A car park is not available.

Bus connections +

Bus services available Bus services are not available.

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 100
Sheltered Yes
CCTV No

Other transport links +

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.
Airport information

Edinburgh Airport Interchange Station

Port available Port information is available.

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