Elsenham (Essex) Train Station
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Your journey
Going departing after
Elsenham (Essex) Train Station
Address
Elsenham StationStation Road
New Road
Elsenham
Essex
CM22 6HA Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
Phone box
Post box
| Facility | Information |
|---|---|
| Ticket office information | On platform 1 |
| Ticket office opening hours | Monday to Friday: 06:00 to 13:30 Saturday: 06:00 to 13:30 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Replacement transport stop at the junction of Station Road and New Road bus stop |
| Information Systems |
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| Service | Information |
|---|---|
| Elsenham (Essex) station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
On each platform |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | By entrance to platform 2 |
| Toilets |
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| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
Find WiFi Hotspots around Elsenham station
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| Post box |
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| Post box information | Located on Station Road outside the station entrance |
| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
|
| Staff help | Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (5 miles south) for trains to London or Cambridge. An approriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
Located on Station Road outside the station entrance |
| National key toilets |
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| Step free access coverage |
Whole Station
This station has step free access between platforms via the level crossing on Old Mead Road, approximately 50 metre walk between the two. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Local bus services |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 12 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | On each platform |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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