Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Emerson Park Train Station

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Emerson Park Train Station

Address

Emerson Park Station
Butts Green Road
Hornchurch
Greater London
RM11 2JP
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
A phone box is available. Phone box
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours A ticket office is not available.
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
London Fare Zone Zone 6
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

If we cannot run train services because of engineering works, please use local buses via all reasonable routes, which will accept rail tickets on those occasions

Information Systems
  • Announcements
  • Arrival screens
Service Information
Emerson Park station customer services 0343 222 1234
Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0343 222 1234

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Post box information Outside the station
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Monday to Friday: 09:00 to 17:00
Helpline contact details 0343 222 1234

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help point on platform 1.

Staff help
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

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Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are not available.
Cycle storage available Cycle storage is not available.
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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