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Facility | Information |
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Ticket office opening hours | Monday to Friday: 06:15 to 13:10 Saturday: 07:10 to 14:00 Sunday: Closed |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 6 |
Service | Information |
---|---|
British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Not served by rail replacement- diversionary route available |
Information Systems |
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Service | Information |
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Enfield Lock station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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Left luggage |
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Lost property |
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Lost property contact details |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | Closed until further notice |
Trolleys |
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Refreshment facilities |
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Refreshment facilities information | Coffee kiosk |
Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
Helpline contact details | 0800 028 28 78 |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Friday: 06:15 to 13:10 Saturday: 07:10 to 13:40 Sunday: Closed |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
Details of nearest taxis are shown on station information poster |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
This station has step free access to both platforms via the level crossing on Ordnance Road and approximately 50 metres apart. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information |
London buses operate from outside the station |
Cycle storage available |
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Storage type | Stands |
Spaces | 6 |
Sheltered | No |
CCTV | No |
Storage location | On the approach to Platform 1 |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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