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Falconwood Train Station

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Falconwood Train Station

Address

Falconwood Station
Lingfield Crescent
Falconwood
Greater London
SE9 2RN
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Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office information

On way in to access trains

Ticket office opening hours Monday to Friday: 06:10 to 19:30 Saturday: 08:10 to 14:50 Sunday: 08:10 to 15:40
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Oyster information Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
London Fare Zone Zone 4
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Towards Lewisham - Bus stop D on Rochester Way.

Towards Barnehurst - Bus stop R on Rochester Way. 

Information Systems
  • Departure screens
  • Announcements
Service Information
Falconwood station customer services This station has Secure station accreditation - For more information contact 0345 322 7021
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0345 322 7021

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information Unheated seating area in booking hall only available when staff are presentOnly available when staff present
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Coffee kiosk and Selecta vending machine
Toilets Toilets are available.
Toilets information In booking hall - Available during staffing hours
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information newspapers
Showers Showers are not available.
Facility Information
Helpline information Assistance navigating through the station and getting on and off trains (by ramp if required - although no step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Helpline contact details 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information On platform
Staff help Staff help is available.
Staff help opening times Monday to Friday: 06:10 to 19:50 Saturday: 08:10 to 14:50 Sunday: 08:10 to 15:40
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information In booking hall
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Accessible taxis are available to book

Accessible public pay phones

Public telephones are not wheelchair accessible

National key toilets National key toilets are not available.
Step free access coverage No Category C. This station does not have step free access. Access to all platforms via steps from overbridge.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is not available.
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information There is a taxi operator situated next to the entrance to the station
Airport available Airport information is not available.
Port available Port information is available.

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