Faversham Train Station
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Your journey
Going departing after
Faversham Train Station
Address
Faversham StationStation Road
Faversham
Kent
ME13 8EB Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains from Station road entrance. |
| Ticket office opening hours | Monday to Friday: 06:15 to 19:30 Saturday: 06:15 to 19:30 Sunday: 08:00 to 19:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Bus stop on Station Road outside the station entrance. |
| Information Systems |
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| Service | Information |
|---|---|
| Faversham station customer services | 0345 322 7021 |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Heated waiting room on platforms 3 and 4 Only available when staff present Only available when staff present |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Buffet,coffee bar and Selecta vending machines |
| Toilets |
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| Toilets information | Platforms 1/2 and 3/4- Available during staffing hours |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Post box information | Station Front |
| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | In subway |
| Staff help |
|
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket machines information | booking hall/ car park entrance |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Counters can be raised or lowered to suit all customers |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
|
| Step free access coverage | No Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from subway to all platforms now available via lifts. Access from car park involves using a second lift and a steep slope. Access from ticket office side involves a steep ramp only. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 170 |
| Opening times |
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| Charges |
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| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 33 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | In the car park and on the ramp to the car park form the subway |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | There is a taxi rank at the front of the station |
| Airport available |
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| Port available |
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