Fort William Train Station
Fort William Train Station
Address
Fort William StationTom-na-Faire
Station Square
Fort William
Highland
PH33 6TQ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 07:00 to 20:00
Saturday: 07:00 to 17:45
Sunday: 09:30 to 20:30
Summer opening hours Sundays 09:30 - 20:30 Winter opening hours Sundays 16:30 - 20:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Buses pick up/drop off from the station car park. Please click on the link below for the exact bus pick up location:- |
| Information Systems |
|
| Service | Information |
|---|---|
| Fort William Station customer services | |
| Left luggage |
|
| Left luggage contact details |
Telephone: 0141 335 3276 |
| Lost property |
Monday to Sunday: 07:00 to 21:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03301 092 833 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
Showers include an Accessible Shower |
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Newsagent, buffet |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
Newsagent |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points |
During staffed station hours the passenger assistance meeting point is located at the ticket office within the main station building. When you arrive, please make yourself known to a member of staff. When the station is unstaffed, the meeting point will be at your departure platform. Please ensure you are visible to train staff so they can assist you:
For details on step-free access and staffing During hours, please refer to the ‘Step-free access’ and ‘Staff help available’ sections. |
| Staff help |
|
| Staff help opening times | Monday: 07:00 to 22:30 Sunday: 16:20 to 20:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Spaces | 50 |
| Opening times |
|
| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 24 |
| Sheltered | No |
| CCTV | True |
| Greyhound - Wheelchair friendly | Phone 01397 705050 |
| Alpha | Phone 01397 703030 |
| Ace | Phone 01397 704400 |
| Bike Transport | Phone 07902 242301 |
Further information
visit www.traintaxi.co.uk for details of taxis available for hire
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
|