Gatwick Airport Train Station
Gatwick Airport Train Station
Address
Gatwick Airport StationSouth Terminal
Gatwick Airport
West Sussex
RH6 0RD Get directions in Google Maps
Station overview
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Unavailable |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Please click the link for details regarding the rail replacement bus location. |
| Information Systems |
|
| Service | Information |
|---|---|
| Gatwick Airport Station customer services |
|
| Left luggage |
|
| Left luggage contact details |
Available in the airport terminal. Visit the London Gatwick Airport website for more information. URL: https://www.gatwickairport.com/premium-services/luggage-storage.html |
| Lost property |
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| Lost property contact details |
Lost property | Gatwick Express URL: https://www.gatwickexpress.com/lostproperty Telephone: 0345 850 1530 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
Located outside the station as well as on concourse |
| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday:24 Hours a Day
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
| Helpline contact details |
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
URL: https://www.gatwickexpress.com/help-and-support/contact-us |
| Customer help points |
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| Staff help |
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| Staff help opening times | Monday to Sunday:24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
This is a Category A station: This station has step-free access to all platforms. The assistance meeting point is at the assistance desk on the main concourse. |
| Impaired mobility set down |
|
| Disabled parking |
Assistance is available within the station, and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the Gatwick Express assisted travel team for further information. |
| Wheelchairs |
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| Ticket gates |
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| Airport Car Park | |
|---|---|
| Operator | Gatwick Airport |
| Opening times |
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| Contact details | https://www.gatwickairport.com/parking.html |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
| Cycle storage available |
|
| Sheltered | No |
| Transport | Information |
|---|---|
| Taxi rank available |
Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex |
| Airport available |
Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary. |
| Port available |
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