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Gatwick Airport Train Station

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Station Finder

Gatwick Airport Train Station

Address

Gatwick Airport Station
South Terminal
Gatwick Airport
West Sussex
RH6 0RD
Get directions in Google Maps

Station overview

Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Unavailable
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The upper level of the bus station.

Please click the link for details regarding the rail replacement bus location.

Information Systems
  • Departure screens
  • Announcements
Service Information
Gatwick Airport Station customer services Customer services are not available here.
Left luggage Left luggage is available.
Left luggage contact details

Available in the airport terminal. Visit the London Gatwick Airport website for more information.

URL: https://www.gatwickairport.com/premium-services/luggage-storage.html

Lost property Lost property is available at the station.
Lost property contact details

Lost property | Gatwick Express

URL: https://www.gatwickexpress.com/lostproperty

Telephone: 0345 850 1530

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.

Luggage trolleys are available in the airport terminal. However, these are not available or allowed on the station platforms.

Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.

Located outside the station as well as on concourse

Bureau de change A bureau de change is available.

Available in the airport terminal.

Shops Shops are available.

Available in the airport terminal.

Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Gatwick Express.

Helpline contact details

For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:

  • Phone - 0800 138 1016
  • Textphone - 0800 138 1018

URL: https://www.gatwickexpress.com/help-and-support/contact-us

Customer help points Customer help points are available.
Staff help Staff help is available.

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. On-train staff are also available to assist you on and off some services.

Staff help opening times Monday to Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is not available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This is a Category A station: This station has step-free access to all platforms.

The assistance meeting point is at the assistance desk on the main concourse.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Assistance is available within the station, and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the Gatwick Express assisted travel team for further information.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Airport Car Park
Operator Gatwick Airport
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details https://www.gatwickairport.com/parking.html
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available

Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex

Airport available Airport information is available.

Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.

Port available Port information is not available.
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