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Gatwick Airport Train Station

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Gatwick Airport Train Station

Address

Gatwick Airport Station
South Terminal
Gatwick Airport
West Sussex
RH6 0RD
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Sunday: 24 Hours a Day
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Oyster information Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The upper level of the bus station

Information Systems
  • Departure screens
  • Announcements
Service Information
Gatwick Airport station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Sunday: 05:00 to 22:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 01293734888

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Waiting room information Heated waiting areas are available on platformsWaiting rooms normally available when the station is staffed
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information

Platforms 1 and 2 

Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Wifi information at this station

Post box A Post box is not available.
Post box information Located in the Airport Terminal
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Cashpoint information Located outside the station as well as on concourse
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Gatwick Express.

Monday to Sunday: 24 Hours a Day
Helpline contact details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] Phone - 0800 138 1016 Textphone - 0800 138 1018

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available. A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Staff help opening times Monday to Sunday: 24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Accessible ticket office counter information Window 1 is at a compliant height
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station
This is a Category B1 station: Step-free access to all platforms. Access to platforms 3 and 4 is via the station concourse (adistance of up to 190 metres if interchanging from other platforms). 
 
 
The Assistance Meeting Point is the assistance desk on the main concourse
 
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.


Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Airport Car Park
Operator Gatwick Airport
Opening times
  • Monday to Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Bus services available Bus services are available.
Bus services information

Available from airport.

Cycle storage available Cycle storage is not available.
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex

Airport available Airport information is available.
Airport information

Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.

Port available Port information is available.

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