Gillingham (Dorset) Train Station
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Going departing after
Gillingham (Dorset) Train Station
Address
Gillingham StationStation Yard
Gillingham
Dorset
SP8 4PZ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Outside the main station entrance. |
| Ticket office opening hours | Monday to Friday: 06:00 to 18:00 Saturday: 07:00 to 18:00 Sunday: 09:30 to 17:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Station Forecourt, Station Road, off Le Neubourg Way (B3081) |
| Information Systems |
|
| Service | Information |
|---|---|
| Gillingham (Dorset) station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice. |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Buffet |
| Toilets |
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| Toilets information | The toilets are located on Platform 1. The toilet opening hours are: |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
Find WiFi Hotspots around Gillingham (Dorset) station |
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
|
| Shops |
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| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
|
| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
Pre-booked only |
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed. Also path leading direct to Platform 2 from industrial area - not designated as right of way, no steps but surface very uneven (closed after 2100) |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
|
| Station Car Park | |
|---|---|
| Spaces | 140 |
| Opening times |
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| Charges |
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| Contact details |
Weekend tickets available after 1200 Fridays £6.80 Off Peak from 1200 Monday to Friday |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Wheel Racks |
| Spaces | 34 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform 1 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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