Gillingham (Kent) Train Station
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Your journey
Going departing after
Gillingham (Kent) Train Station
Address
Gillingham StationRailway Street
Gillingham
Kent
ME7 1XE Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Phone box
Toilets
Time
Destination
Platform
| Facility | Information |
|---|---|
| Ticket office information | Main entrance in the booking hall |
| Ticket office opening hours | Monday to Friday: 05:50 to 20:00 Saturday: 06:10 to 20:00 Sunday: 07:10 to 19:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Side entrance to platform 3, on Railway Street. |
| Information Systems |
|
| Service | Information |
|---|---|
| Gillingham (Kent) station customer services | This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
|
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information | Heated waiting Room on platform 1/2 and platform 3 only available up to 8pm. (20:00 hrs) Only available when staff present |
| Trolleys |
|
| Refreshment facilities |
|
| Refreshment facilities information | Coffee shop and Selecta vending machines on platform 1/2 & 3 |
| Toilets |
|
| Toilets information | Platform 1/2 & 3- Available during staffing hours |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Cashpoint information | Located outside main entrance |
| Bureau de change |
|
| Shops |
|
| Shops information | newspapers |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket machines information | Booking hall |
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Counters can be raised or lowered to suit all customers |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
|
| Step free access coverage | Whole Station Category A. This station has step free access to all platforms - Step free access to all platforms and interchange via lifts. Step free access direct to Platform 3 via side entrance off Railway Street. Stepped access from main entrance via station footbridge. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 152 |
| Opening times |
|
| Charges |
|
| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 50 |
| Sheltered | Yes |
| CCTV | No |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information | side of station,Railway Street |
| Airport available |
|
| Port available |
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