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With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

Glasgow Queen Street Train Station

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Glasgow Queen Street Train Station

Address

Glasgow Queen Street Station
North Hanover Street
George Square
Glasgow
Glasgow City
G1 2AF
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:10 to 23:55 Saturday: 05:10 to 23:55 Sunday: 07:10 to 23:55
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Buses pick up/drop off from Cathedral St.

Please click on the link below for the exact bus pick up location:-

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Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Glasgow Queen Street Station customer services

[email protected]

Left luggage Left luggage is available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 22:00
Lost property contact details

URL: https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Telephone: 03301 092 833

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours

There are no First Class Lounge facilities available at this station.

Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Mobile coffee van

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

M&S Convenience Store

Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.
Staff help opening times Monday: 05:00 to 00:00 Sunday: 07:30 to 00:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.

Please take care when boarding/alighting the train at all platforms at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Bus services available Bus services are available.
Bus services information

for details of bus services, visit www.travelinescotland.comĀ or call 0871 200 22 33 (24 hours)

The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus StationĀ and Glasgow Queen Street is located in front of the station on West George Street

Cycle storage available Cycle storage is available.
Storage type Racks
Sheltered Yes
CCTV True
Storage location

North Hanover path between low level and high level

Transport Information
Taxi rank available

visit www.traintaxi.co.uk for details of taxis available for hire

Airport available Airport information is available.

An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Port available Port information is not available.
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