Glasgow Queen Street Train Station
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Your journey
Going departing after
Glasgow Queen Street Train Station
Address
Glasgow Queen Street StationNorth Hanover Street
George Square
Glasgow
Glasgow City
G1 2AF Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | Travel shop located on the main concourse of the station, near the Dundas Street entrance/exit. |
| Ticket office opening hours | Monday to Friday: 05:10 to 23:55 Saturday: 05:10 to 23:55 Sunday: 07:10 to 23:55 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Buses pick up/drop off from the bus stop on the bridge at Cathedral Street |
| Information Systems |
|
| Service | Information |
|---|---|
| Glasgow Queen Street station customer services | |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday: 07:00 to 22:00
|
| Lost property contact details |
URL: https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage Telephone: 03301 092 833 |
| Facility | Information |
|---|---|
| Lounge |
There are no First Class Lounge facilities available at this station. |
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information |
Inside the station next to the ticket office |
| Trolleys |
|
| Refreshment facilities |
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| Refreshment facilities information | Mobile coffee van |
| Toilets |
|
| Toilets information | The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points available |
|
| Staff help |
|
| Staff help opening times | Saturday: 05:00 to 00:00 Sunday: 07:30 to 00:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
|
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Ticket gates information | Tickets gates to all platforms |
| Charges |
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| Contact details | |
| Bus services available |
|
| Bus services information |
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street |
| Cycle storage available |
|
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information | visit www.traintaxi.co.uk for details of taxis available for hire |
| Airport available |
|
| Airport information | An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Port available |
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