Grantham Train Station
Grantham Train Station
Address
Grantham StationStation Road
Grantham
Lincolnshire
NG31 6BT Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:45 to 15:30 Saturday: 08:00 to 15:00 Sunday: 09:00 to 15:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Rail Replacement Coaches leave from the front of the station. |
| Information Systems |
|
| Service | Information |
|---|---|
| Grantham Station customer services |
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 09:00 to 16:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 01302 362175 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
|
| Refreshment facilities |
Coffee shops available for refreshments |
| Toilets |
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| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
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| Cashpoint |
|
| Bureau de change |
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| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03457 225 225 or 18001 03457 225 225 (Text relay service) |
| Customer help points |
|
| Staff help |
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer information Point on platform 1. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station. |
| Staff help opening times | Monday to Friday: 05:50 to 00:50 Saturday: 05:50 to 22:15 Sunday: 09:20 to 23:59 |
| Accessible ticket machines |
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| Accessible ticket office counter |
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Grantham has a RNIB Map for All located outside the main entrance to the left of the doors. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. |
| Impaired mobility set down |
|
| Disabled parking |
At station front next to canopy and taxi rank. |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | London North Eastern Railway |
| Spaces | 263 |
| Opening times |
|
| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 63 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Opposite station front |
| Transport | Information |
|---|---|
| Taxi rank available |
Grantham is a large station with taxis usually available on a rank. Advance booking is not normally necessary unless arriving early in the morning or late at night. Operator who accept bookings is Grantham Taxis 07976 970 694 |
| Airport available |
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| Port available |
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