Gravesend Train Station
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Your journey
Going departing after
Gravesend Train Station
Address
Gravesend StationRathmore Road
Gravesend
Kent
DA11 0HP Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Toilets
Post box
Time
Destination
Platform
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains from both sides of station |
| Ticket office opening hours | Monday to Friday: 05:45 to 20:00 Saturday: 05:45 to 20:00 Sunday: 06:45 to 20:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Clive Road |
| Information Systems |
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| Service | Information |
|---|---|
| Gravesend station customer services | This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Heated waiting room on platform 0 Only available when staff presentOnly available when staff present |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shop platform 0 and Selecta vending machines on platform 0 & 2 |
| Toilets |
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| Toilets information | Platform 0 & 2- Available during staffing hours |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Post box information | on platform 0 |
| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | newspapers |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. |
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
|
| Customer help points information | On platform |
| Staff help |
|
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket machines information | in the booking hall on Platform 0 entrance. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | Counters can be raised or lowered to suit all customers |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
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| Step free access coverage | Whole Station Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 94 |
| Opening times |
|
| Charges |
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| Contact details | 0330 333 9232 From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Lockers, Wheel Racks |
| Spaces | 280 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | both sides of station |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | side of station in Roathmoor Road |
| Airport available |
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| Port available |
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