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Grays Train Station

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Grays Train Station

Address

Grays Station
High Street
Grays
Essex
RM17 6NQ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:30 to 19:00 Saturday: 07:00 to 19:00 Sunday: 08:15 to 18:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Exit the station via platforms 2/3 and turn left onto Crown Road:

- If travelling towards Rainham/Upminster/London, use bus bay 1

- If travelling towards Tilbury/Southend, use bus bay 8

Information Systems
  • Departure screens
  • Announcements
Service Information
Grays Station customer services

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Friday: 08:00 to 20:00 Saturday to Sunday: 09:00 to 16:00
Lost property contact details

URL: https://www.c2c-online.co.uk/help-feedback/lost-property/

Telephone: 03457 44 44 22

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee shop located on platform 1

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Newspaper kiosk in booking hall on platform 1

Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03457 44 44 22

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.
Staff help opening times Monday to Friday: 06:00 to 21:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Outside either entrance on Station Approach or Crown Road

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Station Car Park
Operator National Car Parks Ltd
Spaces 168
Opening times
  • Monday to Sunday:24 Hours a Day
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 0845 050 70 80 https://www.ncp.co.uk

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 78
Sheltered Yes
CCTV True
Storage location

At entrance to station car park and on Crown Road near to bus stops

Transport Information
Taxi rank available

Yes, located on Crown Road adjacent to exit from platforms 2/3

Airport available Airport information is not available.
Port available Port information is not available.

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