Grays Train Station
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Your journey
Going departing after
Grays Train Station
Address
Grays StationHigh Street
Grays
Essex
RM17 6NQ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Platform 1 booking hall and Platforms 2/3 entrance |
| Ticket office opening hours | Monday to Friday: 05:30 to 19:00 Saturday: 07:00 to 19:00 Sunday: 08:15 to 18:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
|
| Oyster information |
Oyster top-up is only available from the self-service ticket machines
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Exit the station via platforms 2/3 and turn left onto Crown Road: - If travelling towards Rainham/Upminster/London, use bus bay 1 - If travelling towards Tilbury/Southend, use bus bay 8 |
| Information Systems |
|
| Service | Information |
|---|---|
| Grays station customer services |
Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) |
| Left luggage |
|
| Lost property |
Monday to Friday: 08:00 to 20:00
|
| Lost property contact details |
URL: https://www.c2c-online.co.uk/help-feedback/lost-property/ Telephone: 03457 44 44 22 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 03457 44 44 22 |
| Customer help points available |
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| Staff help |
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| Staff help opening times | Monday to Friday: 06:00 to 21:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Customer Service Staff |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3 |
| Impaired mobility set down |
|
| Disabled parking |
Outside either entrance on Station Approach or Crown Road |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 168 |
| Opening times |
|
| Charges |
|
| Contact details |
0845 050 70 80
Premier Parking Reserved (Annual) - £1,533.00 Daily and Weekly Tickets can be purchased at the car park payment kiosk Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 78 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | At entrance to station car park and on Crown Road near to bus stops |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
Yes, located on Crown Road adjacent to exit from platforms 2/3 |
| Airport available |
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| Port available |
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