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Guildford Train Station

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Guildford Train Station

Address

Guildford Station
Station Approach
Guildford
Surrey
GU1 4UT
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office information

In booking hall of both entrances

Ticket office opening hours Monday to Friday: 06:15 to 21:00 Saturday: 06:15 to 21:00 Sunday: 07:00 to 21:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Bus lay-by in Station Forecourt off Walnut Tree Close.

Information Systems Information systems are not available.

Passenger services +

Service Information
Guildford station customer services

Please contact our Customer Services Department on 0345 6000 650

Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

First class information +

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Waiting room information yes
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Friday: 06:00 to 22:00 Saturday: 06:00 to 22:00 Sunday: 06:00 to 22:00
Helpline contact details If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help points are available on all platforms

Staff help Staff help is available.
Staff help opening times Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter An accessible ticket office counter is available.
Accessible ticket office counter information

A low height ticket office counter is located within the main booking hall.

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

The taxi rank is located outside the main station entrance (platform 2)

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.

There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.

Car parking +

Farnham Road
Spaces 330
Charges
  • Off peak: £5.00
  • Per hour: N/A
  • Daily: £10.50
  • Weekly: £51.90
  • Monthly: £178.50
  • Three monthly: £535.50
  • Six monthly: N/A
  • Annual: £1890.00
Contact details

This car park is managed by Apcoa on behalf of Network Rail. For queries on car parking at Guildford Station please email Contact.Us@APCOA.com

Weekend tickets available after 1200 on Friday £9.00

Off Peak from 1115 Monday to Friday

Premium Spaces

Daily £15.20

Saturday £10.00

Sunday £2.00

Bank Holiday £10.00

Weekend ticket available after 1200 noon Friday £16.00

Off Peak from 1600 Monday to Saturday

Multi-Storey
Spaces 250
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: £513.40
  • Six monthly: N/A
  • Annual: £1890.00
Contact details

Season ticket holders only

Smart Car Spaces
Spaces 77
Charges
  • Off peak: £1.20
  • Per hour: N/A
  • Daily: £5.90
  • Weekly: £29.50
  • Monthly: £107.10
  • Three monthly: £321.30
  • Six monthly: N/A
  • Annual: £1134.00
Contact details

Weekend tickets available after 1200 Fridays £4.80

Off Peak from 1600 Monday to Saturday

Bus connections +

Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Compound, Stands, Wheel Racks
Spaces 378
Sheltered Yes
CCTV Yes
Storage location

Car parks 1 & 2

Other transport links +

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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