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Facility | Information |
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Ticket office information | Ticket Hall |
Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Get Oyster card here |
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Top up Oyster pay as you go here |
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Use Oyster pay as you go here |
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London Fare Zone | Zone 3 |
Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Replacement buses stop in Chiswick High Road outside the station. |
Information Systems |
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Service | Information |
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Gunnersbury station customer services |
TFL Customer Services Tel: 0343 222 1234 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0343 222 1234 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area | There are no seats in the ticket hall. Seats are available on the platform. |
Waiting rooms |
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Waiting room information | Waiting room located on single island platform. Traffic Hours |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | None |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline contact details | 0343 222 1234 or 020 3031 9331 (Textphone) |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
Accessible ticket machines |
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Accessible ticket machines information | Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards. |
Accessible ticket office counter |
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Accessible ticket office counter information | Ticket office staff provide assistance where possible. See ticket office opening hours. |
Induction loop |
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Ramp for train access |
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Accessible taxis |
Contact taxi operator directly. Taxi Rank to the west of the Chiswick High Road entrance outside shops. |
Accessible public pay phones |
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National key toilets |
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Step free access coverage | No This station does not have step-free access, however step-free interchange is available between District line and London Overground trains. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information | Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
Cycle storage available |
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Storage type | Stands |
Spaces | 10 |
Sheltered | No |
CCTV | No |
Storage location | Outside Chiswick High Road entrance |
Transport | Information |
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Taxi rank available |
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Airport available |
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Airport information | Interchange at Hammersmith for the Piccadilly Line to Heathrow Terminals. |
Port available |
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