Hackney Downs Train Station
Hackney Downs Train Station
Address
Hackney Downs StationDalston Lane
Hackney
Greater London
E8 1LA Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Wi-Fi
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:30 to 10:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford Use Bus stop D in Amhurst Road for southbound services to Liverpool Street |
| Information Systems |
|
| Service | Information |
|---|---|
| Hackney Downs Station customer services |
0343 222 1234 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0343 222 1234 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Cold drinks vending machine Food vending machine |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
Located on platform 1 |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
|
| Staff help |
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked. |
| Staff help opening times | Monday to Friday: 06:20 to 20:00 Saturday: 06:20 to 20:00 Sunday: 08:20 to 15:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Partial Station
There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
London buses operate from outside the station |
| Cycle storage available |
|
| Storage type | Stands, Racks |
| Spaces | 32 |
| Sheltered | No |
| CCTV | True |
| Storage location | Alongside station entrance |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
|
| Port available |
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