Hampstead Heath Train Station
Hampstead Heath Train Station
Address
Hampstead Heath StationSouth End Road
Hampstead
Greater London
NW3 2QD Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 07:30 to 10:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Use Bus stop B in Constantine Road for eastbound services to Camden Road Use Bus stop D in Pond Street for westbound services to Richmond |
| Information Systems |
|
| Service | Information |
|---|---|
| Hampstead Heath Station customer services |
0343222123 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0845 330 9882 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
Seating areas under canopies on both platforms |
| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
Coffee kiosk on Platform 2 (eastbound) |
| Toilets |
|
| Baby changing |
|
| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
Flower stall High street shops |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
|
| Staff help |
|
| Staff help opening times | Monday to Friday: No Saturday: No Sunday: No |
| Accessible ticket machines |
|
| Accessible ticket office counter |
Ticket office staff provide assistance where possible |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Lifts from ticket hall to both platforms |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 5 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Covered shelter on eastbound platform |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Airport available |
Change at West Hampstead for First Capital Connect services to Gatwick and Luton. |
| Port available |
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