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Storm Darragh - Please do not travel unless absolutely necessary on Saturday 7 December due to a red weather warning in place. Please check your journey before travelling on Sunday 8 December - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

Hatch End Train Station

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Hatch End Train Station

Address

Hatch End Station
Station Approach
Hatch End
Greater London
HA5 4HU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 07:30 to 10:10

Security staff on site outside booking office opening hours.

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 6
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Use Bus stop X in Uxbridge Road for northbound services to Watford Junction

Use Bus stop X in Uxbridge Road for southbound services to Harrow & Wealdstone

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Hatch End Station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is not available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0845 330 9882

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.

There is a covered seating area in the Ticket Office and on Platform 2 (northbound)

Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Helpline contact details

0343 222 1234

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.

staff available from first to last service

Staff help opening times Monday to Friday: No Saturday: No Sunday: No
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

B3 Category station . Step free access is fully available on Northbound platform only .

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Hatch End Station
Spaces 24
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 6
Sheltered Yes
CCTV True
Transport Information
Taxi rank available

There is no taxi rank, but there is a taxi office immediately outside the station entrance.

Airport available Airport information is not available.
Port available Port information is not available.
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