Hatfield Peverel Train Station
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Your journey
Going departing after
Hatfield Peverel Train Station
Address
Hatfield Peverel StationStation Road
Hatfield Peverel
Essex
CM3 2DX Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 13:00 Saturday: 06:15 to 13:00 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus services pick up and drop off in the station car park. |
| Information Systems |
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| Service | Information |
|---|---|
| Hatfield Peverel station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
The waiting room is located in the station building and is accessed from the booking hall. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The male and the female toilets are located in the station building on Platform 1 (for trains towards London), near the bottom of the footbridge steps. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times: Monday - Friday 06:15 - 12:45 |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
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| Customer help points information | Help points can be found at the following location(s):
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| Staff help |
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Chelmsford station which is approximately 8 miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended. |
| Staff help opening times | Monday to Friday: 06:15 to 13:00 Saturday: 06:15 to 13:00 Sunday: Closed |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
No This station has step free access to Platform 1 (for trains towards London) only. Platform 2 (for trains arriving from London, or towards Colchester and Ipswich) can only be accessed via a stepped footbridge which leads to and from Platform 1 and the entrance to the station. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 201 |
| Opening times |
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| Charges |
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| Contact details | 0345 050 7080 |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 31 |
| Opening times |
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| Charges |
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| Contact details | 0845 050 7080 |
| Bus services available |
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| Cycle storage available |
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| Storage type | Stands, Wheel Racks |
| Spaces | 62 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | There are seven cycle stands and a sheltered cycle parking area with 48 spaces which can be accessed from the station car park, located next to the side entrance to Platform 1 (for trains towards London). |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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