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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | This station is served served by mini-buses in the event that rail replacement road transport is arranged,due to difficult road access. Mini-buses are unlikely to be fully accessible to customers with mobility impairments. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station in the event that the booked mini-bus is inaccessible. |
Information Systems |
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Service | Information |
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Hatton station customer services |
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services. |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03456 005 165 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 07:00 to 20:00 |
Helpline contact details | 03456 005 165 |
Customer help points available |
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Staff help |
Passenger Assistance Meeting Points: Platform 1 - between the shelter and the help point Platform 2 - next to the shelter. Please note that your assistance will be provided by Train Managers who will be on board the train when it arrives at the station. |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165. |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
No
Step Free Access Category B3. Step free access to Platform 1 (London bound) only.
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Impaired mobility set down |
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Disabled parking |
At station entrance. |
Wheelchairs |
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Ticket gates |
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Spaces | 48 |
Opening times |
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Contact details | 03456 005 165 Chiltern Railways Car Park prices can also be found here |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Stands |
Spaces | 12 |
Sheltered | No |
CCTV | Yes |
Storage location | On platform 1. |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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