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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | The rail replacement bus stop is at the station entrance by the steel works. |
Information Systems |
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Service | Information |
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Hawarden Bridge station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
Helpline contact details | 03333 211202 |
Customer help points available |
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Staff help | There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Category B3. Access to Platform 1 (to Bidston) is through a gate which opens outwards off the Chester Millennium Greenway via a barrow crossing over the railway, and a narrow ramp at the platform end. Step free access to Platform 2 (to Wrexham) though a gate which opens outwards off Chester Millennium Greenway path. Platform width is narrow in parts which may be unsuitable for wheelchair or scooter-users. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information |
The nearest bus stops are located in Shotton |
Cycle storage available |
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Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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