Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 13, Thursday 18 and Saturday 20 August -  more information.

Due to strike action by the ASLEF union, there will be no CrossCountry services running on Saturday 13 August - more information

Haymarket Train Station

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Haymarket Train Station

Address

Haymarket Station
Haymarket Terrace
Edinburgh
City of Edinburgh
EH12 5EY
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office opening hours Monday to Friday: 06:30 to 21:25 Saturday: 06:30 to 21:25 Sunday: 08:10 to 21:25
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Buses pick up/drop off from the layby in front of the station

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens

Passenger services +

Service Information
Haymarket station customer services

customer.relations@scotrail.co.uk

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 21:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03301 092 833

First class information +

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

Inside the station - one on platform 4 and one on platform 2 and 3

Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Kiosk, Cafes, Marks and Spencer
Toilets Toilets are available.
Toilets information The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information M&S Simply Food
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.
Staff help opening times Saturday: 05:00 to 01:30 Sunday: 07:00 to 01:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates

Blue Badge parking bays: 2

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information

Ticket gates to all platforms 

Car parking +

Car parking
Car parking available A car park is not available.

Bus connections +

Bus services available Bus services are available.
Bus services information for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 24
Sheltered Yes
CCTV No

Other transport links +

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information visit www.traintaxi.co.uk for details of taxis available for hire
Airport available Airport information is available.
Airport information An express bus service links Haymarket with Edinburgh Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Port available Port information is available.
Port information

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