Helsby Train Station
Helsby Train Station
Address
Helsby StationStation Road
Helsby
Cheshire
WA6 0AE Get directions in Google Maps
Station overview
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours | Unavailable |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant. |
| Information Systems |
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| Service | Information |
|---|---|
| Helsby Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
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| Staff help |
Assistance will be provided by the Conductor on the train. |
| Staff help opening times |
Assistance will be provided by the Conductor on the train. |
| Accessible ticket machines |
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls. Ticket machine is on Chester-bound platform. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Category B3. Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | Transport for Wales |
| Spaces | 20 |
| Opening times |
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| Contact details | 03333211202 https://www.nationalrail.co.uk/ |
| Bus services available |
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| Bus services information |
The nearest bus stops are located on the main road. |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 10 |
| Sheltered | Yes |
| Storage location | Cycle parking is in two locations at Helsby station. 3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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