Hereford Train Station
Hereford Train Station
Address
Hereford StationStation Approach
Hereford
Herefordshire
HR1 1BB Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday: 05:15 to 18:40 Sunday: 09:15 to 18:40 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
The rail replacement bus stop is at the front of the station. Please click here for walking directions from the station to the rail replacement bus stop. W3W: cult.adults.aura |
| Information Systems |
|
| Service | Information |
|---|---|
| Hereford Station customer services |
Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
|
| Refreshment facilities |
Café |
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
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| Shops |
|
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
03333 211202 |
| Customer help points |
|
| Staff help |
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train. |
| Staff help opening times | Monday: 06:15 to 21:00 Sunday: 09:15 to 21:00 |
| Accessible ticket machines |
The ticket machine(s) take cash, and major debit and credit cards. They are touchscreen. The ticket machines are only accessible during ticket office opening hours. |
| Accessible ticket office counter |
A low level counter is available at the Ticket Office. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
|
| National key toilets |
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| Step free access coverage |
Whole Station
Category A Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Main Car Park | |
|---|---|
| Operator | APCOA |
| Spaces | 146 |
| Opening times |
|
| Contact details | https://www.apcoa.co.uk/tfwr |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 50 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Cycle parking is provided at four locations. 5 sheffield stands, under a shelter providing for up to 10 spaces for bicycles are located at the southern end of Platform 3. 5 Sheffield stands, providing for up to 10 bicycles to be parked are located in a shelter on the traffic island as you enter from Station Approach. 10 Sheffield stands, under two shelters providing for up to 20 spaces for bicycles, are located in an area marked cycle storage to the left of the main station entrance. A further five Sheffield stands, offering 10 spaces are also located nearby. |
| Transport | Information |
|---|---|
| Taxi rank available |
Taxi rank in the station car park, adjacent to the station building. |
| Airport available |
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| Port available |
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