Hereford Train Station
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Your journey
Going departing after
Hereford Train Station
Address
Hereford StationStation Approach
Hereford
Herefordshire
HR1 1BB Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | The ticket office is inside the station building. |
| Ticket office opening hours | Saturday: 05:15 to 18:40 Sunday: 09:15 to 18:40 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | The rail replacement bus stop is at the front of the station. |
| Information Systems |
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| Service | Information |
|---|---|
| Hereford station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Closed until further notice. |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Café |
| Toilets |
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| Toilets information | The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 03333 211202 |
| Customer help points available |
|
| Staff help |
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
|
| Staff help opening times | Saturday: 06:00 to 22:00 Sunday: 09:00 to 22:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | The ticket machine(s) take cash, and major debit and credit cards. The ticket machines are only accessible during ticket office opening hours. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | A low level counter is available at the Ticket Office. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Available from the taxi rank. |
| Accessible public pay phones | The pay phone (coins only) is available for use on platform 3. |
| National key toilets |
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| Step free access coverage |
Whole Station
Category B. Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2. |
| Impaired mobility set down |
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| Disabled parking |
Set down and pick up in the station car park, adjacent to the station building. |
| Wheelchairs |
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| Ticket gates |
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| Main Car Park | |
|---|---|
| Operator | APCOA |
| Spaces | 175 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
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| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 50 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Limited cycle stands are available in the car park, adjacent to the bus shelter. |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Taxi rank in the station car park, adjacent to the station building. |
| Airport available |
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| Port available |
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