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Storm Darragh - Please do not travel unless absolutely necessary on Saturday 7 December due to a red weather warning in place. Please check your journey before travelling on Sunday 8 December - more information

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Hereford Train Station

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Hereford Train Station

Address

Hereford Station
Station Approach
Hereford
Herefordshire
HR1 1BB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday: 05:15 to 18:40 Sunday: 09:15 to 18:40
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is at the front of the station.

Please click here for walking directions from the station to the rail replacement bus stop.

W3W: cult.adults.aura

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Hereford Station customer services

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Café

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Staff help opening times Monday: 06:15 to 21:00 Sunday: 09:15 to 21:00
Accessible ticket machines Accessible ticket machines are available.

The ticket machine(s) take cash, and major debit and credit cards. They are touchscreen.

The ticket machines are only accessible during ticket office opening hours.

Accessible ticket office counter An accessible ticket office counter is available.

A low level counter is available at the Ticket Office.

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Category A

Step free access through the ticket hall to Platform 3 and 4.

A footbridge lifts connects Platforms 1 and 2.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Main Car Park
Operator APCOA
Spaces 146
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details https://www.apcoa.co.uk/tfwr
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 50
Sheltered Yes
CCTV True
Storage location

Cycle parking is provided at four locations. 5 sheffield stands, under a shelter providing for up to 10 spaces for bicycles are located at the southern end of Platform 3. 5 Sheffield stands, providing for up to 10 bicycles to be parked are located in a shelter on the traffic island as you enter from Station Approach. 10 Sheffield stands, under two shelters providing for up to 20 spaces for bicycles, are located in an area marked cycle storage to the left of the main station entrance. A further five Sheffield stands, offering 10 spaces are also located nearby.

Transport Information
Taxi rank available

Taxi rank in the station car park, adjacent to the station building.

Airport available Airport information is not available.
Port available Port information is not available.
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