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Hereford Train Station

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Hereford Train Station

Address

Hereford Station
Station Approach
Hereford
Herefordshire
HR1 1BB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office information

The ticket office is inside the station building. 

Ticket office opening hours Saturday: 05:15 to 18:40 Sunday: 09:15 to 18:40
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

The rail replacement bus stop is at the front of the station. 

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
Hereford station customer services Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03333 211 202

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Waiting room information Closed until further notice.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Café
Toilets Toilets are available.
Toilets information The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available. Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Staff help opening times Saturday: 06:00 to 22:00 Sunday: 09:00 to 22:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

The ticket machine(s) take cash, and major debit and credit cards.

The ticket machines are only accessible during ticket office opening hours.

Accessible ticket office counter An accessible ticket office counter is available.
Accessible ticket office counter information

A low level counter is available at the Ticket Office.

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Available from the taxi rank.

Accessible public pay phones The pay phone (coins only) is available for use on platform 3.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Category B.

Step free access through the ticket hall to Platform 3 and 4.

A footbridge lifts connects Platforms 1 and 2.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Set down and pick up in the station car park, adjacent to the station building.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Main Car Park
Operator APCOA
Spaces 175
Opening times
  • Monday to Friday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 50
Sheltered Yes
CCTV Yes
Storage location

Limited cycle stands are available in the car park, adjacent to the bus shelter.

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Taxi rank in the station car park, adjacent to the station building.

Airport available Airport information is not available.
Port available Port information is available.

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