Skip to service updates Skip to content Skip to footer

Hertford East Train Station

Your Journey

  • Choose up to 3 different Railcards

Choose date & time

Close ✕

Your journey

Going departing after

Station Finder

Hertford East Train Station

Address

Hertford East Station
Mill Road
Hertford
Hertfordshire
SG14 1SB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 07:15 to 18:00 Saturday: 07:40 to 14:30 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is not available
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement transport stop opposite the station entrance

Information Systems
  • Departure screens
Service Information
Hertford East station customer services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Coffee Shop, and vending machine
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information Tesco over the road
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

On each platform, and on the concourse

Staff help Staff help is available. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Staff help opening times Monday to Friday: 07:15 to 18:00 Saturday: 07:40 to 14:30 Sunday: Closed
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Details of nearest taxis are shown on station information poster

Accessible public pay phones

No 

National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator National Car Parks Ltd
Spaces 17
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £6.00
  • Per hour: N/A
  • Daily: £6.00
  • Weekly: £25.00
  • Monthly: £101.00
  • Three monthly: £290.00
  • Six monthly: N/A
  • Annual: £1014.00
Contact details 0345 050 7080
Bus services available Bus services are available.
Bus services information

Hertford is a PlusBus location click here to see the PlusBus map

Cycle storage available Cycle storage is available.
Storage type Stands, Wheel Racks
Spaces 30
Sheltered No
CCTV Yes
Storage location Station concourse
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Taxi kiosk in booking hall

Airport available Airport information is not available.
Port available Port information is available.

Did you find this page useful?

Your feedback will help us to improve this page.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
image/svg+xml