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Storm Darragh - Please do not travel unless absolutely necessary on Saturday 7 December due to a red weather warning in place. Please check your journey before travelling on Sunday 8 December - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

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Hexham Train Station

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Hexham Train Station

Address

Hexham Station
Station Road
Hexham
Northumberland
NE46 1EU
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 07:20 to 17:30 Saturday: 08:00 to 14:00 Sunday: No

part time opening hours
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement transport will pick up/drop off at the station front
Information Systems
  • Departure screens
  • Announcements
Service Information
Hexham Station customer services

08002006060
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 22:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 08002006060
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Hexham station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

0800 138 5560 text relay 18001 0800 138 5560

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are not available.
Staff help Staff help is available.
Staff help opening times Unavailable
Accessible ticket machines Accessible ticket machines are available.

Accepts Cash & Cards
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station
  • Category B Station

partial step free access. Level access to Carlisle platform. Access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.

To find our more about travelling around this station, please see the 360 map click here
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Step free access from car park to station entrance
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Northern
Spaces 100
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 0800 200 6060 https://www.nationalrail.co.uk/

Cash payments use ticket machine

Card payments register with RingGo Code 5708

Call 01138090070 or visit www.MyRingGo.com/register
Bus services available Bus services are available.
Bus services information

Busline 0871 200 2233
Cycle storage available Cycle storage is available.
Storage type Lockers
Spaces 4
Sheltered No
CCTV True
Storage location

Platform 2
Transport Information
Taxi rank available

https://www.northernrailway.co.uk/tickets/cab4you
Airport available Airport information is available.

Nearest airport at Newcastle
Port available Port information is not available.
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