High Brooms Train Station
High Brooms Train Station
Address
High Brooms StationNorth Farm Road
High Brooms
Kent
TN2 3XE Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 06:20 to 19:00
Saturday: 07:10 to 13:50
Sunday: No
This station is not continuously staffed please see staffing times for details of when staff are available. |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
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| Information Systems |
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| Service | Information |
|---|---|
| High Brooms Station customer services |
This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
Coffee shop and Selecta vending machine |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
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| Public Wi-Fi |
|
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
| Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points |
There is a Help point in front of the ticket office building in the forecourt and one other in the subway by the side entrance/exit to platform 2. |
| Staff help |
|
| Staff help opening times | Monday to Friday: 06:20 to 19:00 Saturday: 07:10 to 13:50 Sunday: No |
| Accessible ticket machines |
station forecourt |
| Accessible ticket office counter |
There are standing height and wheelchair height ticket counters available. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London via the side entrance.There is no step free access to Platform 2. Step only access to platform 2 for services away from London. No step free interchange between platforms. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 52 |
| Opening times |
|
| Contact details |
0330 333 9232
https://www.nationalrail.co.uk/
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50 |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 32 |
| Sheltered | Yes |
| Storage location | outside station entrance |
| Transport | Information |
|---|---|
| Taxi rank available |
outside station |
| Airport available |
|
| Port available |
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