Hockley Train Station
Choose date & time
Close ✕You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Email me when tickets become available
Your journey
Going departing after
Hockley Train Station
Address
Hockley StationStation Approach
Hockley
Essex
SS5 4BG Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:00 to 19:30 Saturday: 06:00 to 19:40 Sunday: 08:10 to 15:40 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Replacement transport stops are away from the Station, Located on Spa Road. Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care. Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care. Directional Signage is provided at the station entrance and at both Public Bus Stops. Check before travel. |
| Information Systems |
|
| Service | Information |
|---|---|
| Hockley station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|
| Left luggage |
|
| Lost property |
Monday to Friday: 09:00 to 17:00
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information |
Heated waiting rooms on both platforms Closed until further notice |
| Trolleys |
|
| Refreshment facilities |
|
| Refreshment facilities information | Coffee stand, limited opening hours |
| Toilets |
|
| Toilets information | The toilets including accessible (radar key) toilets are on platform 1 |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Cashpoint information | Located outside the station |
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
|
| Customer help points information | Help point avaiable on platform 1. |
| Staff help |
Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied. |
| Staff help opening times | Monday to Friday: 06:00 to 19:30 Saturday: 06:00 to 19:40 Sunday: 08:10 to 15:40 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
No
This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 147 |
| Opening times |
|
| Charges |
|
| Contact details | |
| Bus services available |
|
| Cycle storage available |
|
| Storage type | Wheel Racks |
| Spaces | 80 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Within car park |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Airport available |
|
| Port available |
|