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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
Information Systems |
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Service | Information |
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Holmwood station customer services |
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Left luggage |
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Lost property |
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Lost property contact details |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | There are unheated shelters on both platforms. Waiting area may only be available during staffed hours at some locations. |
Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Shops information | Newsagent |
Showers |
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Facility | Information |
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Helpline information |
![]() See below for times when this station is staffed. Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Monday to Sunday: 24 Hours a Day |
Helpline contact details | If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018 |
Customer help points available |
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Customer help points information | Help Ponts on each platform |
Staff help | A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services. |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket machines information | All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
This is a Category B3 Station: This station has level access via side gate to platform 2 (towards Horsham). Steps to platform 1 (towards London). Assistance Meeting Point is the Help Point. |
Impaired mobility set down |
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Disabled parking | No dedicated area |
Wheelchairs |
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Ticket gates |
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Car parking | |
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Car parking available | ![]() |
Bus services available |
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Bus services information | Information to plan your onward journey is available in a printable format here. |
Cycle storage available |
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Storage type | YES |
Spaces | 4 |
CCTV | Yes |
Storage location | On Platform 2 |
Transport | Information |
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Taxi rank available |
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Taxi rank information | NO |
Airport available |
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Port available |
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