Holyhead Train Station
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Your journey
Going departing after
Holyhead Train Station
Address
Holyhead StationStation Approach
London Road
Holyhead
Anglesey
LL65 2BT Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Inside the ferry terminal. |
| Ticket office opening hours | Monday to Friday: 06:10 to 19:10 Saturday: 06:10 to 19:10 Sunday: 10:30 to 17:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | The rail replacement bus stop is on the access road to Holyhead Port |
| Information Systems |
|
| Service | Information |
|---|---|
| Holyhead station customer services | Contact our Customer Relations team directly via the Transport for Wales Website. |
| Left luggage |
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| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03333 211 202 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information | Closed until further notice. |
| Trolleys |
|
| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. |
| Baby changing |
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| Pay phone |
|
| Public Wi-Fi |
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| Post box |
|
| Post box information | Located in the ferry terminal |
| Tourist information office |
|
| Cashpoint |
|
| Cashpoint information | Located on the concourse. |
| Bureau de change |
|
| Shops |
|
| Shops information | Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 03333 211202 |
| Customer help points available |
|
| Customer help points information | Ticket office for advice only. |
| Staff help |
Monday to Friday 00:00 to 23:59 (24 hours) Saturday 00:01 to 21:45 Sunday 07:00 to 00:00 |
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 00:00 to 21:45 Sunday: 07:00 to 00:00 |
| Accessible ticket machines |
|
| Accessible ticket machines information | The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Whole Station Category B Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Black Bridge | |
|---|---|
| Operator | Horizon Parking Ltd |
| Spaces | 35 |
| Opening times |
|
| Charges |
|
| Contact details | 0344 7707070 |
| Bus services available |
|
| Bus services information |
For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road. |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 10 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | On Platform 2 by the gate (in ferry port area). |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
Taxi rank on access road to ferry terminal. |
| Airport available |
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| Port available |
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| Port information | Holyhead Port terminal immediately adjacent to station offering timetabled services to Dublin Ferry Port. |