Hounslow Train Station
Hounslow Train Station
Address
Hounslow StationWhitton Road
Hounslow
Greater London
TW3 2DQ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:25 to 13:10 Saturday: 07:40 to 14:30 Sunday: No |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| London Fare Zone | Zone 5 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Station Forecourt off Whitton Road |
| Information Systems |
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| Service | Information |
|---|---|
| Hounslow Station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
Monday to Friday: 07:30 to 19:00
Saturday to Sunday: No
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
Cards
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| Public Wi-Fi |
Find WiFi Hotspots around Hounslow station |
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Friday:24 Hours a Day
Saturday:24 Hours a Day
Sunday:24 Hours a Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
| Helpline contact details |
0800 5282100 |
| Customer help points |
Help points are available on all platforms |
| Staff help |
|
| Staff help opening times | Unavailable |
| Accessible ticket machines |
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Step-free category B Station - Steps or ramp (approx. gradient 1:15) to Platform 1 (trains towards Chiswick). Level access to Platform 2 from separate entrance. Access between platforms via footbridge with steps, or step-free route via street approximately 150m. Please be aware that this station has no tactile paving on the platform edge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Hounslow Car Park | |
|---|---|
| Spaces | 25 |
| Contact details | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Racks |
| Spaces | 40 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Platforms 1 & 2 |
| Atlas | Phone 020 8572 0707 |
| A2B - Wheelchair friendly | Phone 020 8569 4040 |
| Lampton | Phone 020 8570 3939 |
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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