Hull Train Station
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Your journey
Going departing after
Hull Train Station
Address
Hull Paragon StationFerensway
Kingston-upon-Hull
East Riding of Yorkshire
HU1 3QX Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | The Ticket Office is located on the station concourse. |
| Ticket office opening hours | Monday to Friday: 05:30 to 20:00 Saturday: 05:30 to 20:00 Sunday: 08:15 to 19:15 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Pick Up / Drop Off in the bus interchange (adjacent to the railway station). |
| Information Systems |
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| Service | Information |
|---|---|
| Hull station customer services |
To speak to a member of our team, please call: 0345 600 1671. |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
A heated waiting room is available on the station concourse. |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Refreshments are available from several retail units on the station concourse. |
| Toilets |
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| Toilets information | The toilets are located in the pavilion on the Station Concourse. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | There is an ARM located on the concourse. |
| Bureau de change |
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| Shops |
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| Shops information | There are several shops located on the station concourse. |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Customer Assistance Office on Platform 2 no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay). We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. Boarding ramps are available at this station, and are carried on board all TransPennine Express trains. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 107 2149 |
| Customer help points available |
|
| Customer help points information | Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
| Staff help |
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| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | TransPennine Express |
| Spaces | 280 |
| Opening times |
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| Charges |
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| Contact details | 01895 262 122 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands, Wheel Racks |
| Spaces | 251 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platforms 2 & 7 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
The nearest taxi rank is outside the station. |
| Airport available |
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| Airport information | Humberside Airport: Daily, regular limited stop bus service X1 'Humber Flyer', operated by Stagecoach. For details: www.stagecoachbus.com/hull |
| Port available |
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