Ilford Train Station
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Your journey
Going departing after
Ilford Train Station
Address
Ilford StationIlford Hill
Ilford
Greater London
IG1 2DG Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Toilets
| Facility | Information |
|---|---|
| Ticket office information | Located within the stations ticket hall. |
| Ticket office opening hours | Monday to Friday: 06:10 to 20:00 Saturday: 06:10 to 20:00 Sunday: 07:10 to 20:10 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Oyster information |
Oyster cards are available at Ticket Vending Machines at all entrances of this station. |
| London Fare Zone | Zone 4 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus services will depart from: High Road, Bus Stop L, for Westbound services Ilford Hill, Bus Stop F, for Eastbound services |
| Information Systems |
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| Service | Information |
|---|---|
| Ilford station customer services |
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details) |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0343 222 1234 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee & snacks |
| Toilets |
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| Toilets information | Platform 3 |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | <p>Stations main entrance </p> |
| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
| Helpline contact details | 0343 222 1234 |
| Customer help points available |
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| Customer help points information | Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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| Staff help | Staff are available to assist from the first to the last train. |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | Accessible ticket machines are located at all entrances. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
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| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Ticket gates information | Ilford has a Secure Station accreditation |
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Transport for London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Wheel Racks |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | On platform 4 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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