Inverness Train Station
Inverness Train Station
Address
Inverness StationAcademy Street
Inverness
Highland
IV2 3PY Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:30 to 20:30 Saturday: 06:30 to 18:30 Sunday: 09:15 to 20:20 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Buses pick up/drop off from the Eastgate side of the station at the short stay car park. Entrance via Millburn Road. Please click on the below link for the exact bus pick up location:- |
| Information Systems |
|
| Service | Information |
|---|---|
| Inverness Station customer services | |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday: 07:00 to 21:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03301 092 833 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
Caledonian Sleeper only There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road. Tickets Accepted Caledonian Sleeper First Class ticket holders Refreshments Complimentary snacks and refreshments Facilities Free WiFi, showers Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts. -- Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key. |
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Costa Coffee, WH Smith, bar |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points |
The meeting point for passenger assistance is located at the electronic ticket gates. When you arrive, please make yourself known to a member of staff. Please check information about step-free access and staff availability in the 'Step-free access' and 'Staff help available' sections. |
| Staff help |
|
| Staff help opening times | Monday: 04:45 to 00:15 Sunday: 09:00 to 00:15 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates. Please take care when boarding / alighting from the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | ScotRail |
| Spaces | 60 |
| Opening times |
|
| Contact details | https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Cycle storage available |
|
| Storage type | Lockers, Stands |
| Spaces | 40 |
| Sheltered | Yes |
| Capital | Phone 01463 808080 |
| Alley | Phone 01463 250650 |
| HD | Phone 01463 237105 |
Further information
visit www.traintaxi.co.uk for details of taxis available for hire
| Transport | Information |
|---|---|
| Airport available |
An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Port available |
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