Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office opening hours||Monday to Friday: 06:30 to 20:30 Saturday: 06:30 to 18:30 Sunday: 09:15 to 20:20|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Buses pick up/drop off from the Eastgate side of the station at the short stay car park
Caledonian Sleeper only
There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.
Caledonian Sleeper First Class ticket holders
Complimentary snacks and refreshments
Free WiFi, showers
Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.
Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key.
|Lounge opening hours|
|Refreshment facilities information||Costa Coffee, WH Smith, bar|
|Toilets information||The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
|Shops information||WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)|
|Customer help points available|
|Staff help opening times||Saturday: 04:45 to 00:15 Sunday: 09:00 to 00:15|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates
Blue Badge parking bays: 3
|Impaired mobility set down|
|Ticket gates information||
Ticket gates to all platforms
|Station Car Park|
|Bus services available|
|Bus services information||for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)|
|Cycle storage available|
|Storage type||Lockers, Stands|
|Taxi rank available|
|Taxi rank information||visit www.traintaxi.co.uk for details of taxis available for hire|
|Airport information||An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)|