Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Inverness Train Station

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Inverness Train Station

Address

Inverness Station
Academy Street
Inverness
Highland
IV2 3PY
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:30 to 20:30 Saturday: 06:30 to 18:30 Sunday: 09:15 to 20:20
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Buses pick up/drop off from the Eastgate side of the station at the short stay car park

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
Inverness station customer services

[email protected]

Left luggage Left luggage is available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 21:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03301 092 833

Facility Information
Lounge

Caledonian Sleeper only

There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.

Tickets Accepted

Caledonian Sleeper First Class ticket holders

Refreshments

Complimentary snacks and refreshments

Facilities

Free WiFi, showers

Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.

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Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key. 

Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Costa Coffee, WH Smith, bar
Toilets Toilets are available.
Toilets information The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Tourist information office A tourist information office is available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Shops information WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth
Showers Showers are available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.
Staff help opening times Saturday: 04:45 to 00:15 Sunday: 09:00 to 00:15
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates

Blue Badge parking bays: 3

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information

Ticket gates to all platforms 

Station Car Park
Operator ScotRail
Spaces 60
Opening times
  • Monday to Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: £1.20
  • Daily: £6.00
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details
Bus services available Bus services are available.
Bus services information for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Cycle storage available Cycle storage is available.
Storage type Lockers, Stands
Spaces 40
Sheltered Yes
CCTV No
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information visit www.traintaxi.co.uk for details of taxis available for hire
Airport available Airport information is available.
Airport information An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Port available Port information is available.

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