Kew Gardens Train Station
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Your journey
Going departing after
Kew Gardens Train Station
Address
Kew Gardens StationStation Approach
Kew
Greater London
TW9 3BZ Get directions in Google Maps
Station overview
Ticket machine
Wi-Fi
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Ticket Halls |
| Ticket office opening hours |
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| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| London Fare Zone | Zone 3/4 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Replacement buses will usually stop in Kew Road at the Victoria Gate stops. |
| Information Systems |
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| Service | Information |
|---|---|
| Kew Gardens station customer services |
TFL Customer Services Tel: 0343 222 1234 |
| Left luggage |
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| Lost property |
Monday to Friday: 08:30 to 16:00
Saturday: Closed
Sunday: Closed
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0343 222 1234 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area | There are no seats in the ticket hall. Seats are available on the platform. |
| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Newsagent inside station |
| Toilets |
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| Toilets information | Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Find WiFi Hotspots around Kew Gardens station
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| Post box |
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| Post box information | Near Lloyds Pharmacy outside western entrance. |
| Tourist information office |
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| Cashpoint |
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| Cashpoint information | <p>Outside western entrance of station.</p> |
| Bureau de change |
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| Shops |
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| Shops information | Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances. |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 0343 222 1234 or 020 3031 9331 (Textphone) |
| Customer help points available |
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| Customer help points information | Not monitored at all times. |
| Staff help |
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| Staff help opening times | Monday to Friday: 05:20 to 01:15 Saturday: 05:20 to 01:15 Sunday: 07:10 to 00:10 |
| Accessible ticket machines |
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| Accessible ticket machines information | Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards. |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage | Whole Station Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond. |
| Impaired mobility set down |
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| Disabled parking |
Drop-off points at western and eastern entrances with drop kerbs |
| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information | Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
| Cycle storage available |
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| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Airport information | Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick. |
| Port available |
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