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Kew Gardens Train Station

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Kew Gardens Train Station

Address

Kew Gardens Station
Station Approach
Kew
Greater London
TW9 3BZ
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours

Ticket Halls

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 3/4
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement buses will usually stop in Kew Road at the Victoria Gate stops.

Information Systems Information systems are not available.
Service Information
Kew Gardens Station customer services

TFL Customer Services  Tel:  0343 222 1234

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.tfl.gov.uk/tfl/contact/lostproperty

Lost property Lost property is available at the station. Monday to Friday: 08:30 to 16:00 Saturday: No Sunday: No
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0343 222 1234

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

 Newsagent inside station

Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Kew Gardens station

Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.

Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

0343 222 1234 or 020 3031 9331 (Textphone)

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Not monitored at all times.

Staff help Staff help is available.
Staff help opening times Monday to Friday: 05:20 to 01:15 Saturday: 05:20 to 01:15 Sunday: 07:10 to 00:10
Accessible ticket machines Accessible ticket machines are available.

Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

Drop-off points at western and eastern entrances with drop kerbs

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Please see TfL's interactive map for details of bus routes and destinations served: https://www.journeyplanner.org/im/SI-C.html

Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.

Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick.

Port available Port information is not available.

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