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Going departing after
Facility | Information |
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Ticket office opening hours | Monday to Friday: 06:45 to 09:30 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Bus stop opposite Station entrance (towards Oldfield Park), Station forecourt (Avoncliff bound) |
Information Systems |
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Service | Information |
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Keynsham station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
Left luggage |
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Lost property |
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Lost property contact details |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline contact details | 08001 971 329 or 18001 0800 197 1329 (Textphone) |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Friday: 06:45 to 09:30 Saturday: Closed Sunday: Closed |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage | No Step free Category B1 - This station has step free access to both platforms, however step free access is only possible via the car park to Platform 2 as the bridge is stepped from platform 1 |
Impaired mobility set down |
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Disabled parking | Adjacent to platform 2 |
Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | APCOA Parking (UK) Limited |
Spaces | 49 |
Opening times |
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Charges |
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Contact details | 0345 165 2030 |
Bus services available |
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Bus services information | Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Stands |
Spaces | 14 |
Sheltered | Yes |
CCTV | Yes |
Storage location | Entrance to platform 2 |
Transport | Information |
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Taxi rank available |
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Taxi rank information | No |
Airport available |
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Port available |
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