Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
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Going departing after
|Ticket office information||
At front of station
|Ticket office opening hours||Monday to Friday: 06:10 to 19:00 Saturday: 07:00 to 18:00 Sunday: 09:00 to 17:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
In the event of engineering the bus/coach will collect from: Picks up/sets down on station front
|Kidderminster station customer services||
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Kidderminster is accredited by the Secure Station Scheme**
|Lounge opening hours|
|Toilets information||The toilets and accessible toilets (non-RADAR) are located in the Booking Hall (shared facilities). The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 0248998|
|Customer help points available|
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|Staff help opening times||Monday to Friday: 06:10 to 19:00 Saturday: 07:00 to 18:00 Sunday: 09:00 to 17:00|
|Accessible ticket machines|
|Accessible ticket machines information||
Ticket Vending Machine outside Ticket Office
|Accessible ticket office counter|
|Accessible ticket office counter information||
1 to 1 contact with ticket office staff
|Ramp for train access|
Accessible taxis are not available
|Accessible public pay phones||
Public telephones are not accessible
|National key toilets|
|Step free access coverage||
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
|Impaired mobility set down|
|Station Car Park|
|Contact details||0330 1235 247|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage location||Off platform|
|Taxi rank available|
|Taxi rank information||
Regency 01562 666666 Central 01562 515131 Bennetts 01562 822124 Various bus links to surrounding areas.